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News & Events

Event

20/11/2024

SENECA at ACCADUEO 2024 from 27 to 28 November. Get your free ticket now!

Event

05/11/2024

From 6 to 8 November at the A&T Nordest trade fair in Vicenza

Event

30/10/2024

Appointment at SPS IPC Drives 2024. Request your entry voucher now

Event

17/09/2024

We will be present at Elettrofocus in Noventa Padovana.

Publication

15/05/2024

New Product Catalog - Download it now!

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Digital Academy

Webinars, training sessions, tutorials

Press Room

06/12/2022 | Automazione Plus

Seneca: 35 years of values, innovation and passion

25/11/2022 | Italia 4.0 - Tecnologie per lo Smart Manufacturing

Signal management, connectivity and energy efficiency

06/10/2022 | Automazione Plus

Temperature control with Seneca solutions

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Newsletters

Release Note

18/05/2023

Connect your PLCs and field devices with new Z-KEY-2ETH dual Ethernet gateways

E-newsletter

02/05/2023

New Z-PC Line Ethernet modules with PROFINET IO communication

E-newsletter

10/04/2023

Discover R-32DIDO, high-density and high performance I/O modules

E-newsletter

31/03/2023

Updated Price List valid from April 3rd, 2023. Download it now!

E-newsletter

23/03/2023

T201 Line Current Transducers The Complete selection guide is now available!

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BLOG

21/03/2024 | SENECA Webinar on Industry 5.0 and Transition 5.0

The question arises: how does Industry 5.0 come about and why is it being t...

09/01/2024 | SENECA’s data acquisition for the hydrofisher of record

SENECA's data acquisition technology, represented by the fieldbus modules (...

18/09/2023 | Ethernet/IP, a standard for automation

Born in early 2000, Ethernet/IP (Ethernet Industrial Protocol) has for many...

15/09/2023 | 8 cybersecurity strategies for SENECA devices

Violations that occur in the industrial IoT domain are often critical becau...

14/07/2023 | I/O systems for industrial weighing

In industrial automation, weighing is the calculation of the mass of a give...

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Support

Data Acquisition & Automation Systems 01

Industrial Communication & Remote Control 02

Power Monitoring & Electrical Measurement 03

Measurement and Control Panel Instrumentation 04

Virtual booth with Highlights 2024!

Support

Welcome to SENECA technical support

We provide personalized assistance to all Customers who need technical clarification regarding the functionality, programming, management, and installation of Industrial Automation products. In all those cases, direct contact with a product specialist can effectively solve a problem or quickly obtain technical information.

The service is dedicated to all users of SENECA Industrial Automation products, including System Integrators, OEMs, panel builders, distributors, resellers, end users, etc., in Italy and abroad. Technical support is provided in Italian or English.

If you need commercial support, please go to the dedicated area. For technical support please choose from the following options:

Contact our offices
+39 049 8705.359
+39 049 8705.408

Open a ticket via Email
support@seneca.it

Open a ticket via WhatsApp

Ask for support through TeamViewer

RMA

Before opening an RMA request for repair we kindly invite you to contact the support department for a first-level troubleshooting. To complete the RMA form select the link below and follow the electronic procedure. Thank you

Send an RMA request for repair

Below, you can find all the information and technical manuals for our products by searching by product code or product line/category.

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